🚧 System Updates Coming to Boone Drug Locations
Boone Drug is rolling out important system updates over the next two months to improve service reliability and enhance your experience.
🗓️ Starting September 3, 2025, updates will begin at:
- Boone Drug at Deerfield
- Boone Drug at New Market
These locations will be the first to convert to the new PioneerRx system, with additional stores following on the schedule below:
| LOCATION | GO LIVE DATE |
|---|---|
| Deerfield | Converted |
| New Market | Converted |
| King Street & Warrensville | Converted |
| East Burke & Village | Converted |
| Avery & Crossnore | Converted |
| Halsey & Greenway | September 30, 2025 |
| Mountain City & Hampton | October 7, 2025 |
| Medical Arts | October 14, 2025 |
🔧 What to Expect:
- Smoother prescription processing
- Faster in-store service
- Enhanced customer support tools
📱 Temporary Service Suspension: During this update period and when your location goes live, the Boone Drug mobile app and website profile access will be temporarily suspended. For assistance with prescription refills, please call your location of choice directly.
✨ New Digital Experience Coming Soon: We’re excited to announce that a new mobile app and updated website access will be launching in the coming weeks! These upgrades will offer a more seamless and user-friendly experience for managing prescriptions and accessing pharmacy services.
📱 Boone Drugs Launches RxLocal App
We have launched the RxLocal mobile app, now available for use at:Deerfield
New Market
King Street
Warrensville
East Burke
Village
Avery
Crossnore
RxLocal empowers patients to:
- 💊 Refill prescriptions securely
- 💬 Message the pharmacy directly
- ⏰ Set medication reminders and access health resources
📲 Download the app:
🌐 Use the website version:
We’re actively working to integrate RxLocal into our Boone Drugs website to make access even easier for patients. Stay tuned!
⚠️ Note for Non-Pioneer Locations:
If your location has not yet converted to Pioneer, the original Boone Drug app and website portal remain active and available for patient use.
Boone Drug seeks to honor God by providing for our community the pharmaceutical, medical, nursing, and health needs through personal, caring, and professional service to our patients and their caregivers.
